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FAQs

Freedom Tea

Matcha is a type of green tea made from whole tea leaves that have been ground into a fine powder.

We’ve got the oomph and quality to get you up and out the door on your way to your next adventure!

Matcha and green tea both come from the same plant. During the last month of it’s life, Matcha is grown under shade which transfers all of the amino acids and nutrients into the leaves which is then grinded into a fine powder ready for consumption.

We recommend one serving per day! However, we recognize everyone has different tolerances, so you can certainly have more. Keep in mind the FDA recommends no more than 400mg a day for healthy adults. You may want to check with a health professional before starting.

Yes! Matcha has been shown to improve mental clarity, help reduce blood pressure, and boost weight loss. Not to mention it’s packed with up to 147x more antioxidants than regular green tea!

Yes. Matcha has naturally occurring caffeine which we’ve boosted with guarana extract for an extra 75mg of caffeine in each serving. Each serving will have around roughly 125mg of caffeine.

The guarana will give you the oomph, while the l-theanine and Matcha will give you the clear-headed long lasting energy.
Very simple! Grab a packet, tear the top, pour it in any bottle of water (or your favorite water container), shake and your in business!

To supercharge your experience, we offer frothers to make café quality mixes right in your kitchen. Definitely worth the add on!

As a side note, we recommend eating something prior to consuming. This will help with digestion and to avoid any potential side effects.
You’ll want to double check our quality page for list of ingredients, but we’ve made Freedom Tea keto friendly with our low sugar and low carb ingredients!

Obviously you’ll want to check with a health professional if you have concerns about any restrictions you might have.

We recommend not storing for over one year.

Yes! Sign up for our email and follow us on social media! Those are the only platforms we send discount codes to!

Subscriptions

Absolutely! You can quantity and frequency plan anytime! We are standing by to help with any questions or concerns!

Yes absolutely! Upgrade, downgrade, whatever fits your lifestyle! We’ll be here when you need us!

Yes, your subscription will be automatically renewed until you tell us otherwise!

Yes! Sign up for our email and follow us on social media! Those are the only platforms we send discount codes to!

Sure, you are welcome to request your refund within 14 days of receiving your product!

Shipping

We ship primarily USPS but will use UPS or Fedex upon request.

We strive to ship all orders within 24 hours. And by strive, we mean all orders will get out in 24 hours unless we are closed or it’s a holiday. (We promote family and friend time here at Freedom Tea!)

Yes! The option to upgrade shipping will be at the checkout page!

Absolutely! We hope you share how great Freedom Tea is with your friends and family! We can gift pack these upon request!

Reach out to our support team and we’ll get your situation handled, rest assured we’ve got your back!

Click the ‘My Account’ link at the top right hand side of our site to check your order status.

Click the ‘My Account’ link at the top right hand corner of the site to view orders you have placed. Please note, once an order has begun processing or has shipped, the order is no longer editable.

We ship all products on a flat rate!

Please check our most up to date return and refund policy.

If you feel that you have received the wrong product, please contact customer support within 72 hours of receiving the product.

At this time, we are not shipping internationally.

We currently ship to all 50 states, however Alaska and Hawaii will have to pay a slight premium to get their products!

Payments

We accept all major credit & debit cards, Google Pay and Amazon Pay.

Absolutely not. We process all of our transactions through Stripe who is an industry leader in security and e-commerce transaction processing.

Our website uses bank-level encryption with the best SSL (security socket layer) which creates an encrypted link between you and the credit card processor. The SSL scrambles your data which can then only be read by the processor after it’s been received by a unique key.

Taxes are automatically calculated and taken out in the checkout page.

Click the ‘My Account’ link at the top right corner of the page to print your invoice.

Your credit card will be charged upon checkout of your shipment.

On the checkout page you will see a box at the bottom where coupon codes can be input.

Upon receiving your gift certificate, you will be given a unique code to input during checkout.

It can take anywhere from 3-10 business days depending on your bank for that to appear.

My Account

Click on the top account button > click create an account.

Click on the ‘My Account’ link at the top right hand side of the site to edit your information.

Click the ‘My Account’ link at the top right hand corner of the site. Under the login box, you’ll see a link that says ‘Forgot your password? Click here.’ That link will send an email to you with your password.

Support

Feel free to email us at support@freedomteaco.com

See the link below for our most updated privacy policy.

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